FAQ

When will I get my oil if I order online?

Orders will typically arrive within 1-2 business days. Our business day begins at 5:00 AM, so keep in mind that if you place your order before then you may even receive your oil that same day.

How can I contact Order Oil Online if I have any questions about my order?

In order for us to keep our overhead costs low so that we can always provide the lowest price to our customers, we have streamlined our customer support so that everything is handled strictly online. If you would like to reach out to us please do so on our Contact Us page and one of our representatives will get back to you within 24 hours.

Does Order Oil Online always have the lowest prices on the internet?

Yes! Thanks to our revolutionary business model we can always offer our customers the lowest prices around. Feel free to visit our Services page to compare prices with other companies in the area, you will see we are the lowest!

How can I be sure that my order was received?

Check your email inbox! Once you hit the “Submit Order” button on our order page, you should receive a confirmation email from us letting you know that everything is good to go.

Will bad weather and cold winters affect my 1-2 business day delivery window?

Order Oil Online is committed to delivering year-round, Monday through Friday, no matter the weather. That’s the whole point. However, Maine winters can throw some curveballs, so in the off chance that we do encounter a delay, we will let you know right on our order page.

How do I know if you will deliver to my area?

Order Oil Online is a rapidly growing company servicing a good portion of the Greater Portland area. As we grow, so will our delivery area. To find out if we deliver near you visit our Services page for a complete overview of our delivery map.